SHIPPING POLICY

Holiday Notice
Dear valued customers, please be informed that we will be on vacation from 2/3/2024 to 2/15/2024. During this period, some orders will not be shipped on time.
Shipping will resume on 2/16/2024. Please understand!

Due to COVID-19, deliveries may be delayed since shipping carriers prioritizing essential items first

due to the ongoing Coronavirus pandemic our delivery partners, which include UPS and YunExpress, are all doing their best to adapt to an everchanging situation. Please be patient and use the tracking details provided once we have despatched your order. Thank you for your understanding at what is a very difficult time for all of us.

You can use the tracking number we sent you to track your package here: https://www.17track.net/en

Stay Safe

Our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the world, ensuring that we provide the highest levels of responsiveness to you at all times.

The time frame for order delivery is divided into two parts:

Processing time: Order verification, quality check, and packaging. All orders are sent to the fulfillment center for dispatch within 1-2 Business days after the order is placed. (Customized order shipping time is 2-5 days)

Shipping Details

Shipping to the Canada countries Shipping Rates & Delivery Estimates

✈VIP Shipping: $9.99USD ( 5~10 Business days )

✈Free Shipping: ( 7~15 Business days )

Shipping to the other countries Shipping Rates & Delivery Estimates

✈VIP Shipping: $8.99USD ( 5~10 Business days )

✈Free Shipping: ( 7~15 Business days )

Enjoy Free Shipping On Orders Over $39.

Please note that all packages are shipped from Masbrill, there is no additional tax on our products, which means you only need to pay the final sale price when shopping in Masbrill.

Notes:
1) Express Shipping is not available for P.O. Boxes and APO/FPO addresses.
2) Shipping Time does not include a 1-2 Business days processing period required to process your order from the date your order is placed.
3) We will make every effort to deliver your package ASAP. However, additional time may be required due to invalid addresses and custom clearance issues.
4) Should your package not arrive within 40 days after you have placed your order, you must contact Customer Support within 180 days after your order was placed.
5) If an order is refused, we will charge $10 per order and credit back the balance of the order.
6) We're improving our delivery process to make your packages even safer, so processing orders may be delayed.

Email: Masbrillofficial@gmail.com